Privacy Policy

This is the Privacy Policy for www.repose-reflexology.co.uk

The policy describes:

Who I am;
How I obtain and use the personal data for visitors to this website, and my business customers;
Who has access to your personal data and what your rights are.

My policy is to keep the personal information I receive from this website completely confidential and used solely for internal purposes. I will not share your personal information with any other parties. Please review this policy carefully.

This policy is effective from 1st Sept 2019.

About me

This website is run by myself, Hayley Cleaver. I run a reflexology business.

I can be contacted on 07747 783113 or hayley@repose-reflexology.co.uk regarding any questions with this policy. I am the controller of the personal data you provide.

What personal data I collect

Personal data is any information which identifies you personally – for example, your name. This Privacy Policy is concerned with the personal data for the following:

My reflexology clients and those who enquire about treatments;
Social media management clients and those who enquire about the packages available;
Data collected when an order is placed via the shop page.

I collect the following data from you:

I collect information from you when you place an order via the shop page. I may collect your name, email address, mailing address and telephone number. Payment for gift vouchers are made via third party website PayPal. I would advise you to read PayPal’s own Privacy Policy before using its website.
If you are purchasing a gift voucher, I will collect information about the gift recipient, so I can fulfil the gift voucher purchase. The information collected will not be used for marketing purposes, nor shared with any other party.
Like many websites, I use cookies to enhance your experience and gather information about visitors and visits to my website. Please refer to the “cookies” section below for information about cookies and how I use them.
I use a third-party service, Google Analytics on my website. From this I may collect certain information about your visit, such as the type of browser you use, the date and time you accessed the website, the pages that you access whilst visiting the website and the internet address of the website from which you linked directly to this website. I only use this information for statistical analysis purposes, to help improve and administer the website and it will not be shared with any other party. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website.

For reflexology clients and reflexology treatment enquiries:
If you send me via email or text any sensitive medical/health information, I will only hold and use this if we proceed to treatment, at which time I will require explicit consent from you to hold this data. If we do not proceed to treatment, I will securely erase this information.

When a treatment is booked, all reflexology and maternity reflexology clients will be required to read and sign a Privacy Notice under the GDPR guidelines. This will be handed to you during the appointment.

Use of Personal Information

The personal information collected on this website, will be used to provide the services you have requested. This will include:

To quickly process transactions of items purchased via the shop page and deliver them to the contact details provided;
To deliver gift vouchers purchased to the recipient of the gift voucher;
To improve and administer the website;

Security of Information

I am committed to ensuring your information is secure. To prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures in place to safeguard and secure the information I collect online.

Your personal information is contained behind secured networks. When you place orders for a gift voucher, I use third-party website PayPal to process the transactions securely.

Third-Party Services

I use the following third-party services:

Wix.com

I use a third-party service, Wix.com to publish my website. I use a standard Wix service to collect anonymous information about users’ activity on the website. For example, the number of users viewing pages on the website, to monitor and report on the effectiveness of the website and help us improve it. Wix requires visitors that want to post a comment to enter a name and email address.

Google Analytics

I use Google Analytics on my website. From this I may collect certain information about your visit, such as the type of browser you use, the date and time you accessed the website, the pages you access whilst visiting the website, and the web address of the website from which you linked to my website. I only use this information for statistical analysis purposes, to help improve and administer the website, and it will not be shared with any other parties. This information is only processed in a way which does not identify visitors. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Please read Google’s own privacy policy.

PayPal

I use PayPal to process gift voucher purchases. Please read PayPal’s own privacy policy before using its website.

My website uses cookies. I use Wix.com to create and update my website. Wix provides me with the ecommerce platform that allows me to sell and show my products and services to you. Your data is stored through Wix’s data storage database. They store your data on a secure server behind a firewall. To view Wix’s privacy policy, please see the link below:

https://www.wix.com/about/privacy

I also use third-party cookies.

These are installed by third parties (including Google Analytics) with the aim of collecting information to carry out research into the behaviour and demographics of visitors to my website. I do not gather personal information which could be used to identify visitors or their personal data.

Controlling your personal information – your rights

You may choose to restrict the collection or use of your personal information in the following ways:

If you have submitted a testimonial to be published on this website and would like to remove it, please email hayley@repose-reflexology.co.uk with details and this will be removed from the website within 14 days of your request.
If you email hayley@repose-reflexology.co.uk to enquire about booking a reflexology appointment and we do not work together, your details will be securely destroyed.
I will not sell, distribute or lease your personal information to third parties unless I have your express permission or required by law to do so.
If you believe that any information I hold about you or your company is incorrect or incomplete, please email me at hayley@repose-reflexology.co.uk. I will promptly correct any information found to be incorrect.

Policy Changes

Changes to the privacy policy will be posted on this page. Policy changes will apply only to information collected after the date of the change.

This policy was created on 09/02/2020

Questions and feedback

I welcome your questions, comments, and concerns about privacy. Please send these to hayley@repose-reflexology.co.uk

Consent

By using this website, you consent to this privacy policy.